Our friends at Cooper Parry have just published a rundown of their interview with Marcus Thornley, founder of Play Consulting and Totem. The conversation explores hierarchies, training budgets, game development, and how £1000 can change your life.
Only 1 in 6 people are satisfied with their jobs. Marcus argues that there are three words that sum up the issue – human resources, and career. If we live in a world where organisations still see people as resources, and we’re stuck on the career conveyor-belt with no end in sight, it’s no wonder the dissatisfaction remains.
When an organisation has a rigid hierarchy, the CEO sits at the top and everyone else at the bottom. This creates a ranking system and division within an organisation.
If the boss sees her or himself as the ultimate servant of the organisation, you see much greater staff engagement and happiness everywhere. Native American cultures provide a good example of reverse hierarchies. The chief wasn’t the most important person; the chief served the tribe.
It’s not to say you have to go to your company and say “we’re a family” or “we’re calling ourselves a tribe now”. But, that sense of belonging, that your leader has your back, is so important.
Focus on realising human potential and providing meaning at work.
Through Totem, we’re trying to drive the notion of reverse hierarchy. If you empower people who were traditionally at the bottom of the pyramid, you get genuine emotional engagement, motivation and happiness.
Increasing happiness, engagement and fulfilment at work is critical for the health of any organisation, not just because it boosts productivity and attracts talent, but because it’s the right thing to do.
You can read the full Cooper Parry blog in all it’s glory here, or, if you’re interested in hearing Marcus speak on his Uncle Mike you can watch here